Last updated: June 29, 2025

1. Introduction

Welcome to Nay Cleaning. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

2. Information We Collect

We collect information from you when you create an account, book a cleaner, or otherwise interact with the App. This information includes:

• Personal Information: Name, email address, phone number, and password.
• Booking Information: Details about your cleaning appointments, including location (home or office address) and time.

3. How We Use Your Information

We use the information we collect in the following ways:

• Account Creation: To create and manage your account.
• Booking Services: To facilitate and manage your cleaning bookings.
• Communication: To send you confirmations, updates, security alerts, and administrative messages.
• Customer Support: To provide support and respond to your inquiries.
• Improvement: To analyze usage and improve our services and App.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services, such as payment processors and customer service providers.
• Legal Requirements: We may disclose your information if required by law or in response to legal process, such as a court order or subpoena.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no electronic transmission or storage of data can be guaranteed to be 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can do this through your account settings or by contacting us directly.

7. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: naycleningonline@gmail.com
• Phone: +971547420528

By using the App, you agree to the terms of this Privacy Policy.